Hey there in today's video I'm going to show you
two work from home jobs paying between 25 and 30 Dollars per hour now neither of these jobs require
you to be on the phone with customers so that is a Plus if you're ready for that then go ahead hit
that like button all right now let's get right Into it all right so this company we're looking
at is Loom you can find the job over at loom.com This is a video communication platform they help
teams across businesses communicate through video I've actually used this before it's very nice tool
you can explain things to people better just by Recording a little video giving them a little
screen share of exactly what you want them to Do and things like that that's why it's easy to
use this with individuals that have businesses And stuff like that so you will find this over
at loom.com if you scroll down to the bottom Of the page we're gonna go over and click on one
word says careers now this is their careers page They talk more about the company their values
their teams the things that they believe in And everything if you scroll down further you
will see the open positions and actually the One we're looking at today is the first one the
customer experience Advocate one this is going To be an entry level position that pays pretty
well so we're going to go ahead and take a look At this one right over here over here they explain
more about the role this role is a part of their International support team focused on providing
a world-class 24 7 support experience to all Loom Users they are The Advocates of loom to their
customers and The Advocates of their customers At Loom so you'll be responsible for supporting
customers via email zendesk black and social media Will help them resolve issues they encounter
with their platform while proactively finding Ways to enhance their Loom experience they take
every opportunity to connect with their customers Through the power of video and to help them be
successful with loom and this is great because It's a need to be on the phone with people it's
mainly going to be social media email and things Like that so here we are with the responsibilities
for the job you need to develop customer Relationships that promote retention and loyalty
help customers via email Loom and occasionally Live video Zoom to ensure they are successful with
their product troubleshoot support inquiries to Quickly identify any issues actively Monitor
and engage with additional support channels Such as slack and social media for providing
assistance wherever Loom customers partners and Teammates seeking help you'll work closely with
the success and sales team to ensure successful Customer retention you'll serve as the advocate of
the customer by actively documenting insights to Share internally with the product team provide
personalized support participate in building Support at Loom audit and update any current
supports resources so this is what they're looking For as far as experience okay they're looking for
one plus year of experience working and customer Support customer success or any other customer
client facing role so basically if you've worked Anywhere with customers for one or more years
then you qualify experience delivering excellent
Support with curiosity empathy and advocacy for
the customer experience an advocate dedicated to Taking ownership in their role and sees every
challenge as an opportunity experience with Zendesk or equivalent support platform or other
communication platforms like black and that's Also something that you can learn as well you need
to be a self-starter who was capable of working Independently and remotely with a distributed
team experience working with targets excellent Time management skills now these three are bonuses
so if you have a great video presence and love Engaging with customers through video but that's
just a bonus you don't really need that experience Supporting SAS product and familiarity with SSO
another bonus experience analyzing data Trends And customer information reports to identify
growth opportunities so those three are just Bonuses and these are going to be your benefits
okay these are the perks that Loom competitive Compensation and Equity package comprehensive
medical dental vision coverage for employees Independents 14 paid company holidays plus summer
break and July and winter break in December so That is really nice flexible spending account
health care reimbursement for international Employees life short-term long-term disability
insurance 401K Wellness stipends unlimited PTO Paid parental leave remote work opportunities
professional development reimbursement home office And Technology reimbursement so that is nice now
you get freedom and flexibility at this company They believe that work is an act not a place
so this is a fully remote job you can choose to Work from home while you travel they are able to
hire across the U.S and are continuing to expand Their International presence so you are free to
move within a country without any adjustment to Compensation then you can read more here about
how they work and then you can scroll down here To apply for this job now let's go ahead and take
a look at what this drop pays all right so Loom is Over at glassdoor.com you can come over here to
this website and check out the reviews I looked Up the salary for a customer experience Advocate
and according to glassdoor.com and the salaries That were submitted it is about 52 433 dollars per
year and also if you look at the other customer Support rep salaries here between 54 and 55 000
per year basically so that is what we're looking At here with loom and you will find this one over
at loom.com all right my friend so the next one I'm going to show you is for WP all import and
they don't actually have a careers page or drop Page link on their website but I'm gonna take you
right to that and also if you go below I'm going To go ahead and tell you where you can go for
this it's going to be WP allimport.com forward Slash hiring so I will list this page below so
you can go ahead and take a look now they have a Worldwide 60k per year job 30 dollars per hour and
you can also work full-time 40 hours per week now Their team is 100 remote and distributed across
the world your main responsibility is to reply to Customers asking for help with WP all export and
wpo import you need to love to help customers and Be able to keep it friendly even when dealing with
difficult customers you need to enjoy the whole
Process of turning anxious confused or angry
customers into Happy ones and you must be an Excellent writer this job now is very flexible
now they're a small team but they try to give Everyone as much flexibility as possible and this
means that you can work in the mornings or in the Evenings or both or in the middle of the night or
whatever okay it means that you can take two weeks Off to go on a trip and it means you can wake up
and decide you don't feel like working and take The day off without telling anyone so that is
pretty nuts that is really nice flexibility now They have some videos and some information over
here linked so you can go ahead and check that Out they say that these do a good job describing
how they work so you can go ahead and find out All about that watch the video that way you don't
have to read anything you can just watch a video So for this your responsibilities you respond
to customers support inquiries adding to and Improving their documentation aggregating customer
feedback and assisting them with development slash Product roadmap decisions writing concise
bug reports based on support tickets testing Development versions of wpl Import and Export
developing add-ons for WP all import now these Are going to be your requirements okay so they
say that the only thing they care about is the Ability to provide high quality customer support
you don't have to have all of these okay as long As you have some basic ones the most important
ones then you're good okay they don't expect you To have everything a lot of the stuff you can
learn also they do need you to have a minimum Availability of 30 hours per week they need
Flawless written English expert level WordPress Knowledge extensive experience with WordPress
including troubleshooting debugging plug-in Development and WordPress database structure at
least intermediate level PHP knowledge fasted Hands-On learner able to quickly become familiar
with their software and learn new things about WordPress PHP and related Technologies so a lot of
the stuff you can learn on the job okay with their Training experience with woocommerce familiarity
with XML and CSV file formats and XPath debugging And troubleshooting WordPress themes and plug
Ends by looking into their code and the database Ability to produce tutorial videos and to apply
you just have to go ahead and do what they tell You here they basically want you to fill this
stuff out writing examples and things like that They want your relevant skills and experience
right over here and you can click on the links Over here to find out exactly what you can do how
you can do it and things like that so basically They give you some examples of what you would be
doing and they will see if you are right for the Job this way okay so this one is going to be at
WP allimport.com forward slash hiring so I hope You found this video helpful thank you so much for
watching and I'm gonna see you in the next one bye
